One of our most common queries from clients is, “Why is my WiFi so slow?” There could be many reasons why your internet is not working or running slowly. Depending on where you are located across Melbourne, and whether you have the NBN or not, this can affect the quality of your internet speed and service. The location of your Modem & size of your home is also another factor.
No matter your location, the RYVE team can ensure you have the best internet possible for your location; in the meantime, if you’re experiencing slow or no internet connection; try these handy tips:
- How’s the power?
If you can’t connect to the Internet at all, the first thing you should do is take a look at your router’s LED status indicators. If there are no lights at all, the router is probably unplugged, or there’s no power to the device. Disconnect the power cord and reconnect it after a minute or two. Make sure that the Power switch is in the On position. If the router still isn’t powering up, you may have a failed power adapter, a faulty power strip, or a fried router. Check out our routers online, and if you’re based in Melbourne, take up our offer of discounted installation.
- Restart your devices.
Start afresh – sometimes technology has hiccups, and often a reboot will do the trick. Reboot your computer and phone and then check your internet connection. Sometimes they stop talking to one another, and a reboot should fix this.
- Have the NBN?
You poor bugger, pending your location you could be stuck with slow internet speeds with the NBN- this is the Australian Government’s short-sighted attempt to bring Australia’s internet into the 21st century. Our RYVE offices are predicted to go from 100mbps to 25MBPS (at the time of writing, we don’t have the NBN as yet), but there is an answer! You can opt to ditch the cable and use a wireless connection, for as little as $69 per month, you can have a good wireless connection of at least 70mbps – This is not available in all area’s, so contact our team today to discover what’s possible in your area.
- Contact your service provider.
If you have tried all of the above, contact your service provider to check they’re up and running, and if not, why not? They may be on an outage, or there may be a connection issue.
Worse case, have you paid your bill?
While WiFi issues are widespread and our team are well equipped to sort out any problems you may have, to ensure a quick diagnosis – check the above steps, then contact the RYVE team today.
The RYVE team are audiovisual and antenna installation and repair professionals who service all of Melbourne and parts of regional Victoria. For over 15 years RYVE have been installing home theatre systems, CCTV, home security, lighting, networking and internet, Wi-Fi, antennas, pre-wiring of homes and installation of audio/visual equipment. In recent years the team have become leading experts in home automation and pre-wire across Melbourne and southeastern suburbs including Ringwood, Croydon, Ferntree Gully, Glen Waverley, Box Hill and more. Contact us today to help you with all your audio visual and antenna needs.