Residential IT Support

We won’t confuse you with technical jargon or disappoint you with mixed results. We pride ourselves on resolving the issues that you’re experiencing – no job is too big or too small. From ensuring your WiFi is working, to keeping your computer secure – we have solutions to help keep your technology on track.

Why Ryve?

We are 100% Australian owned and operated based in Melbourne, and we believe everyone deserves to be empowered by the possibilities of the digital world. We support this through our expertise, accountability and unmatched transparency in providing technology solutions.

 

Help Desk

Entirely Australian based IT Support available 24/7 to keep your technology on track, providing proactive and reactive support.

Onsite Support

We provide hands-on technical services across Australia for all technical issues the helpdesk cannot resolve.

Proactive Solutions

We have a number of solutions that reduce the overall spend on technology by providing useful inclusions and monitoring of your systems.

Security

Security is a hot topic at the moment. Ensuring your personal information is secure is paramount.

Server & Infrastructure Support

RyvePC

Basic protection for your Mac and Windows PCs
$ 129 per PC anually
  • Proactive 24x7x365 Endpoint Monitoring and Alerting
  • Hardware and Software Inventory
  • Business Grade Endpoint Security
  • Microsoft Automated Patch Management
  • Advanced Endpoint Security Software

RyveNet

Cloud monitoring of your network devices
$ 119 per year (unlimited devices)
  • Proactive 24x7x365 Unifi Monitoring and Alerting
  • Device Inventory
  • Central configuration management
  • Automated update management for network devices

All prices include GST. All Phone, Remote and Onsite support is charged separately. RyveNet requires Ubiquiti Unifi network devices.

All prices include GST. Support hours are between 9:00am and 5:00pm on standard Victorian business days.

Any support outside these times will be charged at double (two times) the advertised rate with one hour minimum charges.